GovX Show #44 How to improve digital capability in government
GovX Show #42: Creating a digital-first local authority - Matt Prosser
1 min read
Cab Sec calls for better data collection to enable transformation agenda
3 min read
Senior Government leaders still lack the essential knowledge and capabilities needed to effectively implement digital business-change projects, according to a new report by the National Audit Office.
The report ‘The challenges in implementing digital change’ says that while technology is often blamed as the primary reason for digital project failures, there are typically multiple issues responsible across organisational culture, governance, leadership and skills.
In particular, the research singles out a lack of digital understanding at the top of government organisations as a root cause of many issues: “Only a small proportion of Permanent Secretaries and other senior officials have first-hand experience of digital business change and as a result many lack sufficient understanding of the business, technical and delivery risks for which they are responsible. This means that many of the problems stem from the inability of senior decision-makers to engage effectively with the difficult decisions required to implement technology-enabled business change.”